Casson Technologies
24/7 Coverage

Your Business Doesn't Sleep. Neither Do We.

24/7 AI answering with no night, weekend, or holiday premiums. Your customers get professional service any time they call — at the same flat rate.

62% of Calls Come After Hours

Evenings, weekends, and holidays are when homeowners finally have time to call about that leaky faucet, broken AC, or electrical issue. If you're not answering, your competitor is.

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    Traditional answering services charge 20-50% premiums for nights and weekends
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    Voicemail after hours sends the message 'we're closed, try someone else'
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    Emergency service requests at 10pm can't wait until morning
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    Weekend callers have the highest conversion rates — they're ready to buy now
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    You deserve evenings and weekends off without losing business

How It Works

True 24/7 Coverage

Your AI receptionist works every hour of every day — nights, weekends, holidays, snow days, sick days. Always on, always professional.

No Premium Pricing

Unlike traditional answering services that charge extra for nights and weekends, our AI costs the same 24/7. A call at 3am costs you the same as a call at 3pm.

Emergency Escalation

Set rules for what counts as an emergency. Urgent calls can ring through to your mobile immediately, while routine calls are handled by AI.

After-Hours Booking

Customers calling at 9pm can still book an appointment for the next morning. The AI checks your calendar and confirms the slot.

Smart Call Routing

Business hours calls go to you first, then overflow to AI. After-hours calls go straight to AI. Weekends? You choose.

Morning Briefing

Wake up to a summary of every after-hours call — who called, what they needed, any appointments booked, and any urgent items flagged.

Ready to Get Started?

All plans include AI answering, missed call text-back, and after-hours coverage bundled together.

Questions & Answers

You set your business hours in the dashboard. During business hours, calls ring your phone first and overflow to AI if unanswered. After hours, calls go straight to your AI receptionist. You can customize this per day of the week.
Yes. You define what constitutes an emergency for your business (e.g., 'water leak', 'no heat', 'power outage'). When the AI detects these keywords, it immediately calls or texts you with full details.
Correct. Your monthly plan includes 24/7 coverage at the same rate. Minutes are minutes — we don't charge extra based on time of day.
Same as any other day — your AI handles calls professionally. You can set custom greetings for holidays if you want (e.g., 'Happy holidays! We're taking today off but I can help you right now.').
Yes. You can toggle AI coverage from your dashboard or even set a schedule. Going on vacation? Turn on full AI mode. Back in the office? Switch to overflow-only mode.

Stop Missing Calls Today

Book a Free Demo